Fix Your Tax Problem was founded in 2010 solely to do what our company name says.

And that’s exactly what we do, day in and day out. Our team has helped thousands of clients fix their tax problems – you can be next.

Here's what it means to be our client:
Get A Free Consultation
  • Peace of mind – we know you need it.
  • From the moment we represent you, the government agencies will call us, not you. We will ease the collection pressure they put on you.
  • We stand between you and the TAX MAN.
  • We protect your rights, and prevent the IRS from using overly aggressive tactics.
  • Licensed tax professionals are trained to represent you.
We are committed to fixing your problem and getting your life back.
Robert Crane

Tax Resolution Specialist

I have been in the tax resolution business for over 25 years. The story of Fix Your Tax Problem begins when I was running a Hawaii kayak tour operation on the island of Kauai for 18 years. The two hurricanes that visited Kauai in 1982 and 1992 were what led me to sell my tourism business. The hurricanes created thousands of dollars of back taxes for me personally, which took a long time to pay off. I decided that my tax experience could help others get over devastating life events and I wanted to work in a business that the weather could not destroy. This lead me to start our tax representation business with my tax partner John Bove, a licensed Enrolled Agent, over 25 years ago. Together, we help others devastated by life events that cause tax problems to get solutions that work.

I live with my lovely wife Mary of 28 years in San Rafael, CA. We have no children although the two chinchillas Taro and Gus along with Charles the crow would disagree on that comment. Charles adopted us five years ago and primarily includes our backyard garden as his territory.

The key to my success – I always look on the brighter side and for the gifts of conflict. I’m a problem solver and I take great pride in solving problems.

Cheri Patterson

Enrolled Agent

I received my Enrolled Agent credentials in January 2022. I started out by preparing tax returns 15 years ago, this will be mark my 6th year, with the company. I prepare current and back tax returns for individuals and businesses.

John Bove

Tax Resolution Specialist

We get to know the ins and outs of your unique case. This way, we can come to a clear understanding of your situation and figure out the best way to tackle your tax problems. We get to know the ins and outs of your unique case. This way, we can come to a clear understanding of your situation and figure out the best way to tackle your tax problems.

Biljana Kelly

Executive Assistant Operations

I am a goal-oriented individual who is constantly looking to further expand my skills. For most of my life, I’ve worked in corporations where I managed financial operations, implemented strategic initiatives, and hired, trained and managed people of various cultures and backgrounds. Over time, I’ve shifted my focus to smaller businesses. Working with people is my true passion. I strive to make an impact on everyone I meet and in return, expand my own viewpoints and experiences of the world.

I am a mom to two wonderful boys and, as of recently, a grandmother to a beautiful baby girl.

At “Fix Your Tax Problem,” I have the opportunity to help as many individuals as I can. That’s why you can always rely on us to protect your rights and provide you with the very much needed peace of mind.

Angela Wright

Executive Assistant Sales

I was born in Tampa Florida where I grew up for most of my life. I moved to Wa state almost 10 years ago and LOVE it here. I have 2 fur babies named Queen and Alice. They are Mastiffs and may eat me out of house and home. I recently graduated from community college with an Associate of Business. I enjoy photography, listening to music, and learning sign language which I still have a LOT to learn. I have been with Fix Your Tax Problem for a year and a half. This is the most genuine team I have ever had the pleasure of being part of. We truly try to help take care of one another.

Ivana Gvozdic

I’ve been a part of our phenomenal Fix Your Tax Problem team since July of 2014! I was initially hired as an office admin but it didn’t take long to discover my passion for helping our clients tackle their tax-debt and tax-stress!! I coordinate and prepare all of the offer-in-compromises and financial statements to assist John and Cheri with IRS and state installment agreements. I’ve been dubbed “the queen of OICs” so if your solution involves an offer-in-compromise we will be spending a lot of time getting to know each other 🙂

In my free time I love to spend time with my husband, Korey, and our two beautiful kiddos, Zoey and Zak. I also enjoy reading any chance I get and obsessing over my many houseplants!

I’m looking forward to getting to know each other!!

Accredited and acknowledged by
Our Core Values
Improving the quality of life for our
clients by resolving financial stress
Reliable, affordable, high quality
Respect & concern for the
Work hard but keep it fun
Continuous self and
company improvement
Interdependent balance between responsibility to
customers, employees, society and shareholders
Honesty & integrity and
ethical business practices
To protect our client’s best interests

At Fix Your Tax Problem, YOU are our top priority. Our goal will always be to provide stress free, thorough and affordable tax resolution services for all of our clients.

Seeing individuals and business owners freed from tax problems

We aim to resolve the tax problems of millions of Americans by providing our clients with access to simple, affordable, and successful tax solutions.

Our purpose at Fix Your Tax Problem is to resolve the tax issues of our clients. By doing this we enable them to recover both financially and emotionally from life's often traumatic events.

— Robert Crane

watch now
Solving your tax problems may be simpler than you think

    get started
    Check tax problems off your list for good

    Click the button below and we’ll fix your tax problems in no time.

    Get A Free Consultation